Shipping Policy

We are dedicated to delivering your orders quickly and efficiently. Every order is processed with attention to detail, ensuring items are securely packed to prevent damage during transit. For ready-to-ship items, we generally dispatch orders within 1-2 business days from the time of receipt. Handmade or custom-crafted items, however, may require additional production time. Based on the item’s complexity and current demand, these orders may take between 1-2 weeks before shipment. In case of any production delays, we will notify you promptly via email to keep you updated on the expected shipping schedule.

Handling Time

  • Orders are typically handled and processed within 1-2 business days, including preparation and packaging for shipment.
  • Custom and handmade items may have extended handling times, generally ranging from 1-2 weeks, depending on production schedules. We will inform you of any substantial delays.

Delivery Time

  • Once dispatched, orders generally take 2 to 9 business days to arrive, depending on the destination within the U.S.
  • Delivery times may vary for remote areas, but we strive to ensure timely arrival for all locations.
  • During peak seasons (like holidays) or due to external conditions (such as weather disruptions), delivery may take longer. We will keep you informed of any expected delays.

Order Processing

After placing an order, you will receive a confirmation email with the details of your purchase. Please review it carefully and contact us immediately if there are any discrepancies. Orders are processed within 1-2 business days (excluding weekends and holidays). Once your order has been shipped, a shipping confirmation email with a tracking number will be sent to you, allowing you to monitor your shipment’s progress.

Standard Shipping

Our standard shipping option usually delivers within approximately 5 business days, although times may vary based on location and external factors such as holiday season demand. While our shipping partners work diligently to deliver orders on time, some delays are beyond our control.

U.S. Shipping Rates

  • For orders over $23.96, a shipping fee equal to 25% of the order total will apply.
  • For orders of $23.96 or less, a flat rate of $5.99 is charged for shipping.
  • We strive to keep shipping rates competitive while ensuring the safe and secure delivery of your items.

U.S. Tax Rates

  • A 12% sales tax is applied to all U.S. orders at checkout to comply with local and state tax regulations.

Shipment Tracking

Upon dispatch of your order, you will receive an email containing a tracking number and a link to track your shipment online. This allows you to stay updated on your order’s progress from our warehouse to your doorstep.

Shipment Delays

If your order has not arrived within 5 business days of receiving the shipping confirmation email, please contact us. Include your full name, order number, and any other relevant details to help us resolve the delay. Our contact information is available on our Contact Us page. We are committed to addressing any issues promptly to ensure your order reaches you as soon as possible.

Contact Information

If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out. Our customer service team is available to assist with any inquiries or issues you may encounter. We greatly appreciate your business and are committed to providing exceptional service every step of the way.

Thank you for choosing us. We look forward to serving you!